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Norwegian Speaking Customer Support to Malta!-(Hybrid Working)

Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? 🙌

We have exciting opportunities for Full and Part Time Norwegian speaking Customer Support Agents in sunny Malta! 😍

What you will do

As a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.  

Previous experience is not required. What we value most is your enthusiasm and commitment to create a positive impact in the digital sphere.

If you have strong Norwegian reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail,  proactive mindset, we want you as part of our amazing team!

Our team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working from the comfort of your home in Malta!

Moreover, we offer great relocation packages for international candidates and sponsor work visa applications for non-EU citizens.

What distinguishes us from others

  • Job Satisfaction: At Besedo we take pride in working as teams that protect millions of users from scammers.  Our work makes the internet a safer place to be!

  • Career Opportunities and Rewards: We encourage personal and professional growth, thanks to our performance-based level progress system. In addition, we also have team performance bonuses to reward the efforts of our teams.

  • Caring Culture: Our managers and employees care and actively support each other.  Join us in Malta and we will become your support network. 

  • Flexible Shifts: No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies.  We offer flexible shifts to ensure work-life balance.

  • Remote Working: Embrace the freedom of working from the comfort of your own home in Malta. We also offer the option to work remotely from abroad for a few weeks within the EU per year.

  • Health Insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support.

Before applying!

  • This job requires you to relocate to Malta.

  • This job requires strong Norwegian reading and writing abilities.

Interested?

Make sure you send us your updated English CV.

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How does the application process work?

Interessert, men ikke 100% sikker på om du skal søke?

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How does “ask a recruiter“ work?

Besedo

Besedo is a Swedish company with offices in six locations worldwide. We specialize in providing content moderation solutions to leading online marketplaces, dating sites, and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services. As a multicultural company, our employees collectively speak 25+ different languages, reflecting our diverse and inclusive work environment.

Join our team and embark on a rewarding journey to make the Internet safer for everyone!

Grow with trust - Grow with us

The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.

More info:

https://besedo.com/company/about/

Where are we?📍

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Cost of living in Malta

To help you understand the cost of living in Malta, we have shared numbers provided by Numbeo. We always recommend you to have a look at the cost of living numbers when you are moving to another country.

*These numbers are estimated numbers and can change due to various factors.

  • Meal at an inexpensive restaurant 15.00 € 🍣

  • Cappuccino (regular) 2.26 € ☕(Restaurant)

  • Water (0.33 liter bottle) 1.22 € 💧(Restaurant)

  • Domestic Beer (0.5 liter) 1.54 € 🍺

  • Bottle of Wine (Mid-Range) 6.00 € 🍷

  • Water (1.5 liter bottle) 0.88 € 💧

  • Monthly rent for a room (shared appartment) 300-500 € 🏠

  • One-way Ticket (Local Transport) 1.50 € 🚎

  • Taxi 1km (Normal Tariff) 2.00 € 🚕

  • Gasoline (1 liter) 1.37 € ⛽

  • Fitness Club, Monthly Fee for 1 Adult 58.48 € 💪

  • Monthly Internet (60+ Mbps, Unlimited Data) 34.30 € 🌐

About Malta

Malta is a versatile destination that provides employment opportunities in various sectors such as tourism, iGaming, finance, and technology. It is known for being a safe environment with a high level of English proficiency, abundant sunshine, and a diverse community. The modern work settings and Mediterranean atmosphere create a perfect blend for those seeking professional development along with a high-quality lifestyle. The strategic location of Malta in the heart of the Mediterranean makes it an attractive hub for business and leisure, attracting individuals from across the globe who are looking to immerse themselves in a vibrant and welcoming community while furthering their careers.

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